Any claim on a shipment received from Home for Baby Clothes must be made within 48 hours of receipt of shipment.

After 48 hour period, we find that it is difficult to get information necessary to file a claim with a carrier. We also find that in most circumstances, the carrier is the negligent party and without certain pieces of information or product from the shipment, we cannot file a valid claim. Therefore, we ask that you notify us within 48 hours, keep the box that the goods were shipped in and that you always note on the delivery receipt if a box or boxes contained in your shipment were in any way damaged or opened. If these procedures are not followed then it will be up to you to file the claim with the carrier and pay Home for Baby Clothes the full amount of the invoice. We are happy to handle this procedure, but we find that we cannot do this without the full cooperation of you, our valued customer. We ask that you understand that this procedure will help keep our cost down which will pass on to you.

Any return must have a Return Authorization Number on the outside of each carton. Please contact Home for Baby Clothes for all Return Authorization Numbers. Any items returned without a Return Authorization Number will be charged a 20% restocking fee. All returned merchandise must be returned in the original package, unaltered, and in saleable condition.

Return of Defective and Nondefective Mechandise

Both defective and non-defective merchandise must be claimed for return within 15 days from receipt of shipment. If a garment has been worn or altered in any way, Home for Baby Clothes will not be able to proccess your return. Please contact Home for Baby Clothes for an authorization number before returning any garments.

Additional Freight Charges

Surcharges and/or additional freight charges Home for Baby Clothes incurs will be charged to the customer.

The most common reasons for these charges include, but are not limited to, multiple delivery attempts and incorrect shipping information provided by the customer.

Thank you very much for your cooperation and understanding of this policy. Should you have any questions concerning this policy, please feel free to contact Home for Baby Clothes.(tshepherd@centurytel.net)